Effective date: October 26, 2026
These Terms of Service ("Terms") are an agreement between you and DMARCShield.net ("DMARCShield," "we," "us," or "our"). They govern your use of the DMARCShield.net website, our checkout pages, the DMARCShield customer portal (app.dmarcshield.net, and any prior or successor portal address), and the related email authentication monitoring and reporting services (together, the "Service").
Please read these Terms carefully. They include an automatic renewal provision, a limitation of liability, and other terms that affect your rights.
By creating an account, starting a free trial, completing a purchase, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you are using the Service on behalf of a company or other organization, you confirm that you have authority to bind that organization, and "you" refers to that organization. If you do not agree to these Terms, do not use the Service.
You must be at least 18 years old and able to form a binding contract to use the Service.
DMARCShield is a software-as-a-service tool that helps you monitor and manage email authentication for your domains, including DMARC, SPF, DKIM, MTA-STS, and BIMI. Depending on your plan, the Service may include receiving and processing DMARC aggregate reports (and, where enabled, forensic/failure reports), dashboards and reports about email sent using your domains, hosted or managed DNS-related records, alerts, and related tools.
The features included in each plan are described on our website and checkout pages at the time you purchase. We may add, change, or remove features over time. If we remove a feature that is material to your paid plan, we will make reasonable efforts to notify you in advance.
The Service provides information and tools. It does not guarantee that your email will be delivered, that it will not be marked as spam, or that your domains cannot be spoofed or abused. Email receivers make their own filtering and delivery decisions.
Plans are priced per domain. Current plans are:
| Plan | Monthly | Annual | Free trial | Setup fee |
|---|---|---|---|---|
| Essentials | $29/month per domain | $288/year per domain | 14 days | None |
| Elite | $59/month per domain | $588/year per domain | 14 days | None |
| Elite + Setup | $59/month per domain | $588/year per domain | No trial | $199 one-time per domain |
Prices are in U.S. dollars and do not include taxes unless stated. You are responsible for any applicable sales, use, VAT, or similar taxes. The price, billing period, and trial terms shown at checkout when you purchase apply to your order.
Essentials and Elite plans include a 14-day free trial. A payment method is required to start a trial. Unless you cancel before the trial ends, your subscription will automatically begin at the end of the trial and your payment method will be charged the plan price you selected (monthly or annual, per domain), and it will then renew automatically as described in Section 4.4. Free trials are limited to one per customer and one per domain.
The Elite + Setup plan does not include a free trial. When you sign up, you will be charged immediately for (a) a one-time setup fee of $199 per domain and (b) your first Elite subscription period (monthly or annual, per domain). The setup fee covers manual, done-for-you configuration of the DNS records and email authentication policies for each domain. To complete setup, you must provide timely access, information, and cooperation as described in Section 7. Setup timing depends on that cooperation and on your DNS and email providers.
All subscriptions renew automatically at the end of each billing period (monthly or annual) for another period of the same length, at the then-current price for your plan, and your payment method on file will be charged at each renewal unless you cancel before the renewal date. You can cancel at any time as described in Section 5.
If we change the price of your plan, we will notify you by email at least 30 days before the new price applies to your next renewal. If you do not want to renew at the new price, you may cancel before the renewal date.
You can upgrade from Essentials to Elite in the customer portal. Upgrades take effect immediately, and the Elite price applies from the time of the upgrade. Any charge or credit for the rest of your current billing period is calculated by our checkout and payment providers, prorated or billed as shown at the time of the upgrade. To downgrade or change plans in any other way, contact us at [email protected].
Payments are processed by our third-party payment processor (Stripe) through our checkout provider. By providing a payment method, you authorize us and our payment processor to charge it for all fees you incur, including renewals. If a payment fails, we may retry the charge, and we may suspend your account until the amount is paid.
All fees are non-refundable, except where required by law. This includes monthly subscription fees, annual subscription fees (including any unused part of an annual term), and the $199 one-time setup fee. You can cancel at any time, and you will keep access to the Service until the end of the billing period you have already paid for (see Section 5). We do not provide refunds or credits for partial billing periods, unused time, or unused domains.
For billing questions, contact [email protected].
You can cancel your subscription at any time by emailing [email protected] from the email address on your account, or through your account if that option is available to you. Cancelling stops future renewals. To avoid being charged, cancel before your trial ends or before your next renewal date.
Cancellation does not delete your account immediately. Your access continues until the end of the billing period you have already paid for. At the end of that period, your account is suspended. While suspended, you will not have access to the Service, and the Service may stop receiving or processing reports for your domains. We keep the data in a suspended account for 30 days after suspension, and then we delete it, except where we must keep it longer by law. If you want to reactivate, contact us before then.
If any of your DNS records point to records, addresses, or reporting destinations provided by the Service (for example, hosted DMARC, SPF, BIMI, or MTA-STS records, or DMARC report addresses), those records may stop working or stop being maintained after your account is suspended or terminated. You are responsible for updating your DNS records before or after you cancel so that your email authentication keeps working. Leaving records that point to the Service after cancellation may affect your email delivery.
We may suspend your access to all or part of the Service, with or without advance notice as reasonable in the circumstances, if: (a) a payment is overdue; (b) you breach these Terms, including the Acceptable Use rules in Section 6; (c) your use poses a security risk or could harm the Service, other customers, or third parties; or (d) we are required to by law. Where practical, we will tell you why and give you a chance to fix the issue.
You agree not to, and not to allow anyone else to:
"Customer Data" means information you or your domains' email receivers provide to the Service, including your domains, DNS records, and DMARC aggregate and forensic report data. DMARC reports may include sending IP addresses, domain names, authentication results, message counts, and, for forensic/failure reports, portions of email headers (such as sender and recipient addresses and subject lines).
You own your Customer Data. You give us permission to host, copy, process, transmit, and display Customer Data as needed to provide, maintain, secure, and support the Service, and as described in our Privacy Policy. You confirm you have the rights and any notices or consents required to have this data processed by the Service. We may use de-identified, aggregated data about use of the Service to operate and improve it, as long as it does not identify you or any individual.
You keep full control of, and responsibility for, your domains, your DNS provider account, and the records published in it. Changes to DNS records and email authentication policies (especially moving a DMARC policy to "quarantine" or "reject") can affect whether your email is delivered. You are responsible for reviewing and approving any DNS or policy changes, for keeping backups of your existing records, and for confirming that all legitimate services that send email for your domains are properly authenticated.
When we perform setup work for you (for example, under the Elite + Setup plan), we act on the information and access you give us. You must give us accurate information about your email-sending services and any access we reasonably need. You may revoke any access you gave us at any time.
You are responsible for your systems, email accounts, DNS provider accounts, and credentials. If you share access credentials with us for setup, share only what is needed and change them when setup is complete.
The Service relies on third-party infrastructure and service providers, including for hosting, our website and checkout, payment processing, DNS, email delivery, and DMARC report processing. Your use of the Service may also involve third-party services you choose to connect, such as your DNS provider, email providers, or alerting tools (for example, Slack, Discord, or webhooks). We are not responsible for third-party services we do not control, and your use of third-party services you connect may be subject to their own terms and privacy policies.
We and our licensors own the Service, including its software, design, content, documentation, and trademarks. Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes during your subscription. All rights not expressly granted are reserved.
If you send us feedback or suggestions, we may use them without any obligation to you.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE AND OUR PROVIDERS DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT REPORTS, ALERTS, OR RECOMMENDATIONS WILL BE COMPLETE OR ACCURATE; THAT YOUR EMAIL WILL BE DELIVERED; OR THAT THE SERVICE WILL PREVENT SPOOFING, PHISHING, OR OTHER ABUSE OF YOUR DOMAINS. DMARC REPORT DATA COMES FROM THIRD-PARTY EMAIL RECEIVERS, AND WE DO NOT CONTROL ITS AVAILABILITY OR ACCURACY.
TO THE FULLEST EXTENT PERMITTED BY LAW:
Some jurisdictions do not allow certain exclusions or limitations, so some of the above may not apply to you. In that case, our liability is limited to the fullest extent permitted by law.
You agree to defend, indemnify, and hold harmless us and our owners, employees, contractors, and providers from and against any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your Customer Data; (c) your domains, DNS records, or email sending; or (d) your breach of these Terms or violation of any law or third-party right.
You may stop using the Service and cancel at any time as described in Section 5. We may terminate these Terms and your account if you materially breach these Terms and do not fix the breach within a reasonable time after notice, immediately for serious or repeated violations of Section 6, or for any reason with at least 30 days' notice. Upon termination, your right to use the Service ends, amounts already owed remain due, and Sections 4.7, 5.3, 7, and 9 through 16 survive.
We may update these Terms from time to time. We will post the updated Terms on this page with a new effective date, and for material changes we will give reasonable advance notice, such as by email or in the customer portal. Changes apply from the effective date. If you keep using the Service after that, you accept the updated Terms. If you do not agree, you may cancel before the changes take effect.
These Terms are governed by the laws of the State of California, without regard to its conflict-of-law rules. Any dispute arising out of or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in Los Angeles County, California, and you and we consent to the jurisdiction of those courts. Before filing a claim, each party agrees to try in good faith to resolve the dispute informally by contacting the other.
These Terms, together with any order or checkout terms and our Privacy Policy, are the entire agreement between you and us about the Service. If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of assets. Neither party is liable for delays caused by events beyond its reasonable control.
DMARCShield.net
Los Angeles, California
Email (support, billing, privacy, and legal notices): [email protected]